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Experience > Spec
If you’ve read more than one of my posts, you’ll know that I’m an unashamed Chris Dixon fan, and seem to have trouble going more than a few weeks with linking to his blog. Well once again, Chris wrote a post on the The Experience Economy a few weeks ago that I highly encourage everyone reading.…
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Creative Destruction In the Music Industry
I am a very happy Spotify Premium customer. Everyone talks about Spotify like it’s some type of new social media driven discovery engine, spreading new music through our networks like a happy virus of connectedness. I think that description hurts them because that’s not what makes Spotify great and it’s not what’s innovative. I keep my…
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Signal In the Social Noise
Eric Schmidt famously said in 2010 that every two days we generate more data that we have up to 2003. To clarify: dawn of civilization -> 2003 = X amount of data this past weekend = X amount of data That’s mind numbing to think about. It’s also a huge problem, because most this data…
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Lean Vetting
I’ve been spending a lot of time reading Eric Ries lately. If you haven’t read The Lean Startup, you should get it and check it out. Working in early-stage consumer-facing products, this book is as close to a bible as I’ve ever read and it helped me reframe the way I think about business-building. In…
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Rethinking the Tip Jar
I picked up some coffee the other day at Birch Coffee near our offices and encountered this tip jar (yes, I tipped for LOTR): Aside from this being a creative way to ask for tips, I am willing to bet that this tactic is more effective than a standard tip jar. Instead of asking explicitly…
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Retail is Dead, Long Live Retail
There’s a pretty good read in the Economist this week on ‘making it click‘ that convincingly makes the point that the Internet presents little opportunity for retailers. This is an over-simplification of the point of the article. The author also discusses opportunities to for traditional retailers to use the Internet and mobile in innovative ways…
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Segmentation and CRM
I recently had an experience with customer service at Apple that reminded me of lessons I’ve learned on segmenting customers. My iPhone broke after a few months of use; the home button stopped responding. The last three months in my life have been hectic, so I just worked around the problem for a while. By…
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Thinking Big
I love this vision slide from Zynga’s Road Show deck. You cannot build a big company without thinking like this:
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Processing Final: Twitter DataVis Application
I’m finishing up my class in computational media at NYU’s ITP program. I have to say, it’s been an awesome experience and it’s gotten me excited to learn Javascript as a next challenge. I’ll probably start at Code Academy and work my way into more advanced topics and lessons. A few takeaways that I’ve gotten from the…